FAQ | Ecombum

At Ecombum.com, we aim to inspire creativity and joy with every item we print, while offering a fun and sustainable alternative to traditional mass-produced items. Our fast shipping, high-quality materials, custom designs, and eco-friendly printing set us apart. If you still have questions, feel free to contact us for more information.

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What is 3D printing?

3D printing is a process where a 3D object is created by laying down layers of material (such as plastic, resin, or metal) based on a digital design. It allows for custom-made, intricate designs and is used to create a wide variety of products, from toys to home decor and accessories.
How do I place an order for a custom 3D-printed product?

Simply browse our product categories, select the item you want, and choose the customization options (if available). For custom requests, you can upload your design or describe the product you’d like to create, and our team will help bring your vision to life.
Can I customize the colors or design of my 3D-printed product? Yes! Many of our products can be customized in terms of color and design. Some items allow you to choose from a range of colors, while others can be fully personalized with your unique design. If you have a specific request, feel free to contact us, and we can help bring your idea to life.

Yes! Many of our products can be customized in terms of color and design. Some items allow you to choose from a range of colors, while others can be fully personalized with your unique design. If you have a specific request, feel free to contact us, and we can help bring your idea to life.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.